TO SECURE BOOKING – GUEST MUST RETURN SIGNED CONTRACT
A non-refundable 50% deposit is required. In the case of postponement the deposit amount can be applied to a new date up to 3 months later.
Final Balance Terms:
Final balance is due on your event date. Business checks, major credit cards and cash are all accepted. Prior approval must be given from Craig’s Cruisers Group Sales Office for A/R billing. A/R account terms are Net 10 days. There will be a fee charged to your account if payment is late: $50 or 3% of total due; whichever is higher.
A guaranteed minimum guest count must be submitted 3 business days before your scheduled event date. If you do not provide Craig’s Cruisers Group Sales Office with an updated guaranteed guest count 3 days prior to the event; your sale will reflect the initial guest count that you booked. You will be responsible for the total amount due. Craig’s Cruisers does not offer refunds for absent guests. We advise providing a conservative guaranteed guest count. You may increase your guest count on the day of the event.
Buffet and Recreation Card Activation:
All packages that include the Pizza Pasta Buffet are honored only on the date of the scheduled event. If you have leftover Cruiser Cards the recreation does not expire. Recreation items include: attractions & video arcade credits. If you wish to use the leftover recreation at a future event, additional buffets passes can be purchased, standard lunch and dinner buffet rates apply.
Michigan Sales Tax exempt schools & organizations must complete and return Craig’s Cruisers Tax Exempt Form prior to the event date. Cashiers are not authorized to deduct sales tax without a completed form.
Events Scheduled between September through mid June:
Certain Craig’s Cruisers offerings are seasonal. During the school season outdoor attractions are not typically open. Weather and attendance numbers warrant availability. Please discuss this with the Group Sales Office in advance to see whether the criteria is met to open the outdoor attractions.
The event reservation/invoice must be signed and 50% deposit received to confirm your reservation. Reservation is null and void without a signature and deposit.