TO SECURE BOOKING – GUEST MUST RETURN SIGNED CONTRACT
A non-refundable 50% deposit is required. In the case of postponement or inclement weather the non-refundable deposit amount can be:
- Rescheduled for a new date up to 3 months later.
- Issued to a gift card or multiple gift cards. Gift card values never expire.
Final Balance Terms:
The final balance is due on your event date. Business checks, major credit cards and cash are all accepted. Prior approval must be given from Craig’s Cruisers Group Sales Office for A/R billing. A/R account terms are Net 10 days. There will be a fee charged to your account if payment is late: $50 or 3% of total due; whichever is higher.
A guaranteed minimum guest count must be submitted 3 business days before your scheduled event date. If you do not provide Craig’s Cruisers Group Sales Office with an updated guaranteed guest count 3 days prior to the event; your sale will reflect the initial guest count that you booked. You will be responsible for the total amount due. Craig’s Cruisers does not offer refunds for absent guests. We advise providing a conservative guaranteed guest count. You may increase your guest count as needed on the day of the event.
Buffet and Recreation Card Activation:
All packages that include the restaurant or the trampoline park are honored only on the date of the scheduled event. Leftover attractions or arcade credits do not expire. If you wish to use the leftover attractions or arcade credits at a future event, you may purchase additional passes, standard jump time, lunch and dinner rates apply.
Michigan Sales Tax exempt schools & organizations must complete and return Craig’s Cruisers Tax Exempt Form prior to the event date. Cashiers are not authorized to deduct sales tax without a completed form.
Events Scheduled between September through mid June:
Certain Craig’s Cruisers offerings are seasonal. During the school season outdoor attractions are not typically open. Weather and attendance numbers warrant availability. Please discuss this with the Group Sales Office in advance to see whether the criteria is met to open the outdoor attractions.
The event reservation/invoice must be signed and 50% deposit received to confirm your reservation. Reservation is null and void without a signature and deposit.